ICMA 2012 Card Manufacturing & Personalization EXPO
Where the Card Manufacturing Industry Meets

April 15-18, 2012
Turnberry Isle Miami
Aventura (Miami), Florida

Overview EXPO Chairmen Keynote Speaker Schedule at a Glance Full Conference Agenda
Exhibition EXPO Sponsors Élans Awards Networking
with a Twist
I.D. Ideas Badge
Design Competition
Spouse / Guest Program Optional Tour and Golf Outing Conference Venue Information about Aventura, Florida and Travel Tips Online Registration Now Open! Click Here

Online Registration Now Open!

Overview

Where the Card Manufacturing Industry Meets

The world’s only card manufacturing and personalization focused conference and EXPO is so much more than the exhibit floor!

  • A premier networking experience
  • A dynamic educational agenda
  • A wealth of new business opportunities

No matter what area of the card business you’re involved in—card manufacturing, personalization or issuing, from card production to end-product, from substrate to application—you cannot miss the industry’s only global card manufacturing and personalization focused event. The 2012 ICMA EXPO will feature a variety of presentations from different perspectives and address management and technical matters, industry trends, personalization and production issues, as well as new applications and marketing tips.

Who Attends the ICMA EXPO?
Unlike other industry trade shows, ICMA’s Card Manufacturing and Personalization EXPO offers networking and educational opportunities geared specifically toward card manufacturing and personalization—no need to cut through the clutter of software, telecom and other topics not related to your business issues.

• Card Manufacturers:
– Owners/Managers
– Plant Managers
– Operations Managers
– Sales and Marketing Personnel
– Representatives in Research and Development, Quality, Purchasing
• Personalization and Service Bureaus
• Suppliers and Sales Agents of any product or service used in card manufacturing or personalization
• Issuing Organizations (Banks, retail, etc.)
– Purchasing/Procurement Managers
– Designers/Product Development
• Companies with an interest in the card industry (recycling, packaging, integration services, resellers, peripheral products)

ICMA’s 2011 events were attended by a mix of companies focused specifically on the manufacture and personalization of cards:

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EXPO Chairmen

2012 EXPO Chair: Kazim Awan, Cupola Plastic Cards

ICMA is pleased to announce Kazim Awan will chair the 2012 Card Manufacturing and Personalization EXPO. Kazim Awan is the Chief Executive Officer of Cupola Group Middle East Africa (MEA), which includes Cupola Plastic Cards (CPC), an EMV accredited card manufacturer and services bureau with a regional footprint, and Cupola Teleservices (CTS), a business process outsourcer and contact center. Kazim provides strategic direction and manages the company’s overall growth and financial performance. He has extensive experience in strategic planning, project development and business operations. Currently a member of the ICMA Board of Directors, Kazim has played an active role in the success of ICMA for several years.

Personalization Track Chair: Larry Brown

Larry Brown, Larry Brown, President of Card Process Consulting and Consultant to Pittsburgh Embossing Services, has over 36 years of experience in the credit and transaction processing industry, with 24 years in card embossing operations and six years consulting in the card industry working closely with Pittsburgh Embossing Services. As Director of Embossing for Sears and, later, SVP in Transaction Processing for Citi Cards, he gained valuable experience and knowledge related to both operations and compliance. He has assisted industry leaders to construct, equip and certify secured card processing sites for the past six years.

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Keynote

Terry Jones, Founder of Travelocity.com, Chairman of Kayak.com and e-Commerce Pioneer

Get ready for one of the most innovative thinkers we’ve ever invited to the EXPO! Terry Jones is on the cutting edge of innovation and change. As founder of Travelocity.com, chairman of Kayak.com, and chief information officer at American Airlines/Sabre, Terry has a proven track record of leading companies whose innovations have changed an industry. For the last five years through his consulting practice, as a board member and as a venture capitalist, Terry has been helping companies use the tools and techniques he’s developed to keep up with this rapidly changing world. Learn ways the card industry can adapt to new technologies and a digital way of thinking.

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ICMA EXPO Agenda At-A-Glance

Sunday, April 15

  • Morning Golf Outing (optional)
  • Afternoon Biscayne Bay Cruise (optional)
  • Exhibitor set-up and registration in the afternoon
  • ACE Prep Seminar
  • Welcome reception / Exhibits open

Monday, April 16

  • Meetings / Exhibits
  • Networking reception

Tuesday, April 17

  • Meetings / Exhibits
  • Personalization Track afternoon
  • Industry Élan Awards Dinner

Wednesday, April 18

  • Meetings / Exhibits (half day)
  • Personalization Track morning
  • Green Task Force meeting
  • ACE Exam

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Program & Schedule of Events

New This Year – Personalization & Fulfillment Track
ICMA will designate a special personalization and fulfillment track on Tuesday afternoon and Wednesday morning for those focused on this area of the card industry. This is part of ICMA’s ongoing dedication to the changing needs and challenges of personalization companies, fulfillment companies and their affiliates in the card industry. Topics are geared toward:

  • secure and non-secure service bureaus
  • in-house and third-party bureaus
  • issuers who supply bureaus with their data
  • equipment suppliers and manufacturers
  • software providers
Sunday, April 15
8:00am–2:00pm Golf Outing (optional)
12:00–4:00pm Tour – Biscayne Bay Cruise (optional)
12:00pm Registration Open / Exhibitor Set-up Begins
12:00–6:00pm ACE Training Seminar (advance registration required)
6:00–8:00pm Exhibits Open / Welcome Reception
 
Monday, April 16
8:30–9:30am Continental Breakfast / Exhibits Open
8:30–9:30am Spouse Breakfast (for registered spouses)
9:30am–3:00pm Spouse Tour & Luncheon
9:30–9:45am Opening General Session Remarks
Jeffrey Barnhart, ICMA Founder and Executive Director
9:45–10:45am Keynote Address:
Terry Jones, Founder of Travelocity.com, Chairman of Kayak.com and e-Commerce Pioneer
(see description)
10:45–11:30am Break / Exhibits
11:30am–12:15pm EMV Card Production: An R&D Perspective
Barry Mosteller, CPI Card Group
12:15–1:45pm Lunch / Exhibits
1:45–2:45pm A Panel Discussion on EMV
Moderator: Barry Mosteller, CPI Card Group
2:45–3:15pm ISO and INCITS Standards: Critical Updates
David Tushie, ICMA Standards Representative
3:30–5:00pm “Speed Networking” session with Exhibitors
6:00–8:00pm Outdoor Networking Reception
 
Tuesday, April 17
8:30–9:30am Continental Breakfast / Exhibits Open
9:30–10:15am Global Card Market Statistics – Trends & Futuring
Al Vrancart, ICMA Founder Emeritus and Industry Advisor
10:15–10:45am Enabling Trusted Transactions: Achieving Security in Government ID Programs and Beyond
Tim Klabunde, Datacard
10:45am–11:45pm “Speed Networking” session with Exhibitors
11:45–1:00pm Lunch
1:00–1:15pm Personalization & Fulfillment Track: Opening Remarks Larry Brown, Track Chair
1:15pm–2:15pm A Panel Discussion: RFID Foil and Non-Foil Card Manufacturing
Personalization & Fulfillment Track: A Panel Discussion: Setting Up a Personalization Bureau
Moderator: Thies Janczek, COCASO
2:15–2:45pm Alternate Card Materials
John Herslow, Composecure
Personalization & Fulfillment Track: Plastic Card Personalization: From Mechanical Beginning to the Digital Revolution
Michael Dorner, VariusCard
2:45–3:15pm Key Elements to Successful Distributed Card Issuance
Alan Fontanella, HID Global
Personalization & Fulfillment Track: Advances in Personalization Materials Technology
Josef Feldman, Functional Materials
3:15–4:00pm Break / Exhibits
4:00–4:30pm New Film Solutions for ID Cards
Pietro Parmeggiani, Bilcare
Personalization & Fulfillment Track: An Approach to Simplifying Chip Card Personalization and Validation
Carl Smith, Visa
4:30–5:00pm Advancements in Battery Powered Cards
Dave Ludin, X-Card Holdings
Personalization & Fulfillment Track: Lean Dynamics in Personalization and Fulfillment
Arun P.K., Cupola Plastic Cards
7:00–10:00pm Annual Élan Awards Dinner: White Hot South Beach Casino Party
 
Wednesday, April 18
8:00–8:30am Continental Breakfast / Exhibits Open
8:30–9:00am ICMA New Initiatives
Jeffrey Barnhart, ICMA Founder and Executive Director
9:00–9:30am Sustainable Innovation in Gift & Loyalty Cards
David Lunati, Monadnock Paper Mills
Personalization & Fulfillment Track: Trusted Service Manager (TSM) Offering Mobile Provisioning: Site Certification and Product Assessment
Werner Fischer and Sadiq Mohammed, MasterCard Worldwide
9:30–10:00am NFC Chip Migration and Quality Assurance
Jeff Bedell, Q-Card
Personalization & Fulfillment Track: Trusted Service Manager (TSM) Offering Mobile Provisioning: Site Certification and Product Assessment (continued)
Werner Fischer and Sadiq Mohammed, MasterCard Worldwide
10:00–10:45am Break / Exhibits
10:45–11:15am Identity Authentication in a Mobile World
Scott Magnacca, JDSU
Personalization & Fulfillment Track: An Overview of Secure Data Management for Secure Bureaus
Brian Huse, Arroweye Solutions
11:15am–11:45am An Aerial View of the Mobile Payment Space
Karen Henk, Versatile Card Technology
Personalization & Fulfillment Track: Packaging Requirements and the Dispatch of Electronic ID Documents
Speaker: Carl Otto Küennecke, Otto Küennecke GmbH
11:45am Closing Remarks
12:00pm Green Task Force meeting (optional)
1:00–4:00pm ACE Exam (advance registration required)

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Exhibition

Exhibit at the Only Card Manufacturing Exhibition of its Kind!

Now in its 22nd year – we invite the industry’s leading suppliers to exhibit at this one of a kind card manufacturing event

In 2011, the EXPO exhibits sold out as they reached an all-time high. And with the introduction and success of Speed Networking with the exhibitors, the 2012 EXPO will also include that added benefit to the program in an expanded format. Interested in exhibiting? Complete the EXPO exhibitor contract and return to ICMA headquarters. Booth space selection is based on the order in which contracts are received, so secure your booth now to ensure premium site selection once the floorplan is ready. Contact Diane Webster at dwebster@icma.com for more information.

The Exhibition portion of the ICMA Card Manufacturing and Personalization EXPO will feature key industry suppliers from all over the world whose target customers are card manufacturers and personalizers. The EXPO will provide the perfect setting for these industry participants to meet potential clients and customers face-to-face, and get themselves one step closer to closing the deal on profit-making transactions and partnerships. Exhibitors include companies that supply such products as:

  • Production Equipment
  • Card Materials
  • Card Supplies
  • Card Services
  • Environmental or green products or services for card and factories

How to Secure Your Booth

All of the booth spaces at the EXPO are 8 x 10 feet (2m x 3.5m). Early discounted rates for booth space are as follows:

ICMA Member: $3,925 USD

Non-Member: $4,725 USD

These rates include one exhibitor space, ID signage, listing in brochures/magazine and on the ICMA website, TWO full complimentary conference registrations, including 2 receptions, 3 breakfasts, 2 lunches and Awards Dinner for each. There is also a discount for additional exhibit staff. To secure a booth, contact ICMA at 1-609-799-4900 or Diane Webster at dwebster@icma.com.

More One-on-One Time with Speed Networking

Back by popular demand, exhibitor Speed Networking sessions provide scheduled one-on-one time between card manufacturers and exhibitors. Get to know new companies and reconnect with existing clients and prospects—you never know where the conversation might lead! Don’t miss both Speed Networking sessions—Monday at 3:30pm and Tuesday at 10:45am.

The following companies have secured a booth:

  • 3M
  • Atlantic Zeiser
  • Barnes International
  • Bayer MaterialScience LLC
  • Bell and Howell
  • Bilcare Research
  • Bürkle North America Inc.
  • Custom Polymers
  • De La Rue Holographics
  • Digital Identification Solutions/Matica Systems
  • Folienwerk Wolfen GmbH
  • Gans Ink
  • H.W. Sands Corp.
  • ITW Card Technologies
  • Kern
  • Klöckner Pentaplast
  • Kurz
  • LUX-IDent
  • MGI
  • New Wave Plastics
  • Oasys Technologies Ltd.
  • P.A.T. Products, Inc.
  • Pineberry Manufacturing
  • Pittsburgh Embossing Services
  • Prime Factors
  • Q-Card
  • Ruhlamat GmbH
  • SICPA
  • Spartanics
  • TMP Inc., A Division of French
  • VTT GmbH

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EXPO Sponsors

The following companies are sponsors of this year’s EXPO. We appreciate their support and encourage everyone to recognize their generous contribution to this event. The valuable support of our sponsors contributes greatly to the success of our events.

GOLD
Sponsor of the Shirts
www.kurzusa.com
photo
SILVER
Sponsor of Customized Notebooks
www.pittsburghembossing.com
BRONZE
Sponsor of the Hotel Key Cards
www.q-card.com
photo

Interested in being a sponsor? There are many different options to suit your taste and budget. Click here for a complete list. Contact Diane Webster at Dwebster@icma.com with questions.

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Join us Tuesday evening for the presentation of…
The Élan Awards for Card Manufacturing Excellence
And the Best Vendor New Product, Equipment or Material

ICMA unveils the recipients of the Élan awards for Card Manufacturing Excellence at the Élan Dinner on Tuesday, April 17. (Dinner is included with the full and spouse registration fees.)

The Élan award is the only award that recognizes card design innovation and technical achievement in the industry. Past recipients include leading card manufacturers from around the globe. ICMA is now accepting entries for this prestigious competition. With the exception of the People’s Choice award, an independent panel of card industry experts recognizes one winner and two finalists for each award category. Submissions are judged on the following criteria: Graphical Design, Printing, Complexity, Technology, Security, Quality, Innovation, Uniqueness, Practicality, and the Judge’s View. Awards are bestowed upon and issued to both winning manufacturers and their card customers.

The awards are open to current 2012 ICMA members only. Eligible cards must have been manufactured and issued after April 4, 2011. Deadline for entries is March 16, 2012. The Entry Form is located online for all submissions. All entries must be filled out and payments submitted via this online form. There is an entry fee of US $125 per entry (credit card or check only). Click here for the entry form or email info@icma.com for more information.

2012 Élan Card Manufacturer Categories are:

  • Secure Financial Card
  • Mobile Phone Card
  • Gift Card
  • Retail/Gas Card
  • Government Identification Card
  • Loyalty & Promotional Card
  • Transportation Card
  • Access Control & ID Card
  • Unique Innovation

Vendor Category:

  • Best Vendor New Product, Equipment or Material

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ICMA is Turning up the heat!

Is there a better way to network?

Sunday Evening Welcome Reception: Ready to Get Things “Shaken”?
Stir up some conversation with ICMA and some flavored martinis at the opening Welcome Reception, held in the Exhibit Hall as a way to showcase the leading suppliers that you will be visiting over the course of the event.

Monday Evening: La Fiesta del Fuego!
Turn up the Miami heat by wearing your hottest red, orange or yellow! In the spirit of the evening, Monday night’s reception will be outside by the Laguna Pool. A Latin-style band—Havana Soul—some great food and cocktails will get you in the fiesta groove.

Tuesday Élan Awards Dinner: White Hot Party - Try our South Beach casino!
Dress in your brightest whites while ICMA hosts the annual Élan Awards Ceremony where card manufacturers are recognized for their excellent card design, and vendors are awarded for new innovative products. Get your poker faces ready to gamble and dance the night away and to celebrate this year’s winners!

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ICMA’s ID Ideas Badge Design Competition

ICMA’s I.D. Ideas Badge Design Competition allows members to submit their EXPO themed badge design for consideration to be the badge worn by all EXPO attendees. Last year’s winner was CardLogix. Visit the Badge Design page for details on how to enter. The deadline is March 21, 2011. Get your creative minds working and submit your badge ideas!

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Spouse EXPO Registration

Be sure to register your spouse or partner for the Spouse Registration. Included in this registration will be:

  • Sunday evening ICMA Welcome reception
  • A special breakfast on Monday morning
  • Art Deco walking tour of South Beach and cooking with La Diva Cucina (see below)
  • Monday evening Party
  • The Tuesday Élan Awards Dinner is also included in the Spouse registration

Monday, April 16 Spouse Tour: Art Deco walking tour of South Beach and cooking with La Diva Cucina
9:30am-3:00pm
After breakfast we’ll whisk you off to the trendy scene in the beautiful South Beach section of Miami. A walking tour of the Miami Beach Architectural Historic District provides an introduction to the Art Deco, Mediterranean Revival and Miami Modern (MiMo) styles. From there you will enjoy the culinary delights of La Diva Cucina’s “small bites, BIG DRINKS,” a hip Miami cooking and cocktail class, hosted by local Laura Lafata.

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Optional Golf and Tour

Sunday, April 15, 8:00am
Golf Outing

ICMA will host a golf outing at the Turnberry Isle Miami Soffer course, where World Golf Hall of Famer Raymond Floyd completely redesigned both championship courses from tee to green and the results are nothing short of spectacular. With a forecaddie provided for every foursome, you will enjoy this course with gently contoured fairways, doglegs, spectacular water features and more elevation changes than is often seen in South Florida golf resorts.

Further enhancing the experience, a spectacular 64-foot waterfall—the largest in the State—provides an unforgettable finish on the Soffer Course’s 18-hole Island Green, while colorful indigenous flora and tropical trees surrounding each hole serve as a natural privacy barrier so every foursome feels like they’re the only players on the course. $185

Sunday, April 15, 12:00 - 4:00pm
Take a Cruise of Miami’s Biscayne Bay

Sit back, relax and have a cool beverage on this fully narrated sightseeing cruise on scenic Biscayne Bay. You’ll see Miami’s spectacular coastal sites including the beautiful downtown Miami skyline, the Port of Miami, Fisher Island, Miami Beach and a front row view of “Millionaire’s Row”—the homes of the rich and famous. After the cruise, take some time to enjoy Miami’s Bayside Marketplace, a shopping and entertainment complex right on the harbor. $85

Centrally located between Fort Lauderdale and Miami, Aventura has palm lined roadways, and is a short distance to beautiful beaches, elite shopping venues and exciting nightlife. Our host hotel offers continuous complimentary shuttle service from the resort to Aventura Mall and its private Beach Club. Overlooking the beautiful Atlantic Ocean, the Beach Club provides a casual seaside café, heated freshwater pool, private cabanas and one of the best beaches in South Florida. A quick drive to Fort Lauderdale or to Miami leaves you with endless possibilities.

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Location/Venue

By Popular Demand - ICMA Heads Back to Sunny Florida!

There is no question Florida has been a popular destination for ICMA events throughout our 22 year history. The 2012 host resort, the Turnberry Isle Miami, is a stunning Mediterranean-style Miami hotel hideaway secluded on 300 tropical acres. It features two golf courses, a private beach on the Atlantic Ocean, three pools and many other amenities. Turnberry Isle Miami is conveniently located between the two major international airports, Miami and Fort Lauderdale, and nearby shopping venues, nightlife and a multitude of cultural and sporting events.

Turnberry Isle Miami

ICMA Group Rate: $279 USD (single/double)

Cut off date to ensure rate availability: March 16, 2012

To make reservations, click here to reserve online or contact the hotel at:

Tel: 1-786-279-6770 or the global reservations center at 1-866-612-7739.

Be sure to reference ICMA when making your reservation.

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About the Area / Travel Tips

Centrally located between Fort Lauderdale and Miami, Aventura has palm lined roadways, and is a short distance to beautiful beaches, elite shopping venues and exciting nightlife. Our host hotel offers continuous complimentary shuttle service from the resort to Aventura Mall and its private Beach Club. Overlooking the beautiful Atlantic Ocean, the Beach Club provides a casual seaside café, heated freshwater pool, private cabanas and one of the best beaches in South Florida. A quick drive to Fort Lauderdale or to Miami leaves you with endless possibilities!

Airport / Ground Transportation
The Turnberry Isle Miami is approximately 20 minutes from the Ft. Lauderdale International Airport or 35 minutes from Miami International Airport. There are several options for transportation from Ft. Lauderdale International Airport. USA Transportation is a town car service starting at $120 for two people, reservations are required. Taxis are readily available from Ft. Lauderdale airport to the hotel for approximately $25, from Miami for approximately $45.

Passport / Visa Information
It is important that all visitors from other countries review the passport and visa requirements for travel to the U.S. For people traveling from other countries, please check with your nearest U.S. embassy. The U.S. Department of State’s website provides a list of U.S. Embassies worldwide, http://usembassy.state.gov.

Weather
Average annual temperature in April ranges from 82 to 86°F degrees (27-30°C).

Dress Code
The ICMA dress code for the EXPO is business casual during the day and evening (slacks and collared shirts for men and the equivalent for women). Review the networking event descriptions on page 9 for information on what to wear to these themed events.

Also, please be sure to bring a sweater or jacket to the meeting rooms each day because it is difficult to keep the air conditioning at a comfortable level for all attendees.

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Click here to see 2011 EXPO photos!

ICMA EXPO Reaches New Horizons in 2011

Under colossal palm trees and the warm Florida sun, ICMA members gathered for the 21st annual ICMA EXPO. Over 340 attendees from 21 different countries flocked to the Westin Diplomat Resort in Hollywood, Florida for the world’s only manufacturing-focused card conference and exhibition to take a look at what’s new on the horizon.

Contributing to the success of this year's EXPO, exhibits sold out at 50—the highest ever! Attendance reached a ten year high, and sponsorship support by leading suppliers surpassed the past several years. Keith Yeates, president of Bristol ID, served as the 2011 EXPO chair and master of ceremonies.

On Sunday, May 1, several attendees arrived early to either participate in the annual golf outing or tour the Everglades by boat. Exhibits opened later that night with a margarita cocktail reception sponsored by Apollo Colours. The following day, keynote speaker John Amatt, a veteran mountain climber, detailed ways to embrace inevitable changes.

The remainder of Day One focused strongly on emerging markets and technologies, with ICMA’s Al Vrancart unveiling a new, expanded approach to the annual global card market statistics report. This theme continued with a presentation on ways to ready your business for the mobile channel by Omnego’s David Thomas and Dean Warner of BÖWE BELL + HOWELL, ICMA Board Member and industry veteran. Attendees also listened to an engaging presentation on the Point of Sale: The New Wave in Effective Advertising by Stephen Prince of Card Marketing Services, and a panel discussion on dual interface technology, led by Thies Janczek of COCASO. Rounding out the day’s lineup, Eric Targgart of Custom Polymers shed light on some of the best ways to be green.

Day Two opened with a second keynote speaker, Dr. Jerry Haar, a professor of economics at Florida International University, who discussed key economic factors affecting the card industry. New this year was a Speed Networking session aimed at providing exhibitors and card manufacturers with a structured approach to meeting industry companies they may not normally have an opportunity to meet. Many card manufacturers were grateful for the additional time to talk with new contacts, and exhibitors felt it was a welcome addition to the EXPO schedule.

Also on Day Two, Janczek returned to the podium for a presentation on card quality management and later Karen Henk of VCT led an educational panel discussion on drop on demand (DOD) imaging. Alyssa Arredondo of Datacard addressed the needs of financial and retail markets in her afternoon presentation, while Pietro Parmeggiani of Bilcare delved into the world of PVC. Josef Feldman of Functional Materials gave an informative presentation on receptor coatings and Wayne Shih of Eastman Chemical concluded with the latest on innovative materials in card manufacturing.

With plenty of salsa and meringue flavor, the annual Élan Awards for Card Manufacturing Excellence dinner kicked off with a South Beach chic martini bar and colorful entertainment courtesy of a celebrity impersonator who brought Jennifer Lopez and Gloria Estefan to the stage. Card manufacturers and vendors were honored for their excellent card design and innovative products. Attendees were treated to a rare performance by the Brothers Kleeman, which included ICMA member Tom Kleeman of Spartanics on saxophone, accompanied by his brother, Chris, on guitar.

After Tuesday night’s festivities, EXPO attendees listened to Jeff Barnhart’s outline of new ICMA initiatives on Wednesday morning. This was followed by an informative presentation on managing reflective card layers by Uwe Truggelmann of TruCert and a detailed look at compliant and secure card processing facilities by Larry Brown, a consultant to Pittsburgh Embossing Services (PES). Last, but certainly not least, Barry Mosteller of CPI Card Group gave an overview of the Greening of the Factory program, followed by David Tushie’s explanation of the current state of applicable card standards.

After the speaking sessions concluded, ICMA members participated in a productive Green Task Force meeting, while some completed the ACE examination. All together, positive comments and remarks were received from attendees and the ICMA staff will look to raise the bar again next year.

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